Delete my account
There are two ways to delete your Boundfire account.
Option 1: in the app
- Open the Boundfire app
- Open Profile (bottom right tab)
- Scroll down to the Danger Zone section
- Tap Delete Account
- Confirm
Option 2: by email
If you can't get into the app:
- Email info@boundfire.com from the address on your account
- Put "Account Deletion Request" in the subject
- We reply within 7 business days to confirm it's you
- Once you confirm, we delete the account
Important: The request must come from the email address on your account, and we check it's you before deleting anything.
What happens when you delete your account?
Your personal data
- Everything that is only yours is deleted
- Profile, preferences and account details
- Your journal entries and notes
- This can't be undone
Relationships and shared data
- Your details and the link to you are removed from each relationship
- Shared data (messages, tasks, photos) stays visible to your partner unless they delete their account too
- Once you have both deleted, the relationship and everything shared is gone
Removing shared data
To delete shared data too, either:
- End the relationship first: Both of you end it in the app before deleting your accounts
- Both delete: Both of you delete your accounts
Important: Deleting your account removes your data and your link to shared data, not the shared data itself. Talk to your partner(s) first if you want that gone too.