Delete my account

There are two ways to delete your Boundfire account.

Option 1: in the app

  1. Open the Boundfire app
  2. Open Profile (bottom right tab)
  3. Scroll down to the Danger Zone section
  4. Tap Delete Account
  5. Confirm

Option 2: by email

If you can't get into the app:

  1. Email info@boundfire.com from the address on your account
  2. Put "Account Deletion Request" in the subject
  3. We reply within 7 business days to confirm it's you
  4. Once you confirm, we delete the account

Important: The request must come from the email address on your account, and we check it's you before deleting anything.

What happens when you delete your account?

Your personal data

  • Everything that is only yours is deleted
  • Profile, preferences and account details
  • Your journal entries and notes
  • This can't be undone

Relationships and shared data

  • Your details and the link to you are removed from each relationship
  • Shared data (messages, tasks, photos) stays visible to your partner unless they delete their account too
  • Once you have both deleted, the relationship and everything shared is gone

Removing shared data

To delete shared data too, either:

  • End the relationship first: Both of you end it in the app before deleting your accounts
  • Both delete: Both of you delete your accounts

Important: Deleting your account removes your data and your link to shared data, not the shared data itself. Talk to your partner(s) first if you want that gone too.